The LeoPOS workflow map

From the first customer contact to a completed day.

LeoPOS brings checkout, orders and business management into one continuous workflow for dry cleaners, laundries and alteration businesses.

Three main work areas

This is how every workflow connects.

The customer journey, business organisation and management controls all work from the same operational picture.

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LeoPOS

One system for checkout, orders and operations

3 work areas9 process groups1 continuous flow

01 / Customer journey

From request to pickup

Every customer contact becomes a clear and traceable order.

Online & requests

  • Online orders
  • Pickup & delivery
  • Complaints & stain requests

Intake & checkout

  • Customer, items & due date
  • Discounts, balance & loyalty
  • Risk acceptance, payment, receipt & labels

Order & handover

  • Status, photos & label tracking
  • External partner processing
  • Ready notice, balance collection & pickup

02 / Business organisation

People, locations and materials

Every operating resource stays visible and ready to plan.

Customers & retention

  • Customer profile & receipt history
  • Open balances & customer credit
  • Points, tiers & referral campaigns

Branches & purchasing

  • Branch cards & delivery notes
  • Partners, returns & cost tracking
  • Supplies, vendors & shopping lists

Team & planning

  • Staff, PINs & shifts
  • Leave, working time & payroll
  • Notes, tasks & calendar

03 / Management & safety

Numbers, documents and control

Daily operations are measured, closed and kept safe for the next day.

Finance & documents

  • Income, expenses & accounts
  • Invoices & payment documents
  • Central document archive

Reports & daily closing

  • Daily & period reports
  • Statistics & open receivables
  • X/Z, cash report & cash book

System & service

  • Customer display & notifications
  • Users, roles & training mode
  • Backup, TSE, support & smart assistants

One order, six stages

The daily core flow stays clear for the whole team.

From the first digital contact to daily closing, the next step remains visible.
  1. 01

    Contact

    Request, online order or walk-in customer

  2. 02

    Intake

    Customer, items, risk, due date and price

  3. 03

    Processing

    Status, notes, photos, labels and partners

  4. 04

    Ready

    Completion and customer notification

  5. 05

    Handover

    Remaining payment, pickup and order close

  6. 06

    Day end

    Reports, cash count and Z closing

LeoPOS

Experience LeoPOS with a realistic sample business.

Open the demo or arrange a personal product introduction.